\n EPRLocksmith Reviews | Independent Customer Feedback
Independent mobile locksmith based in Ashford, Middlesex Fair pricing · No hidden fees

Customer feedback

Reviews

Customer feedback matters because locksmith work is built on trust. Every review shown here is from a genuine customer following a completed job, left independently on third-party platforms. Some of those customers had never reviewed any business before.

Independent reviews Google Trustpilot Rated People

Google currently shows 332 reviews. Trustpilot shows 34 reviews and Rated People 214 ratings. The Google examples below were last refreshed or verified on 17 September 2026.

Latest Google reviews

Below are six of the latest reviews left on Google by EPRLocksmith customers.

★★★★★
Absolutely incredible service, I would give Lucian six stars out of five if I could. We took the front door off to get a sofa out and when we put it back on the lock was misaligned with the frame. Messaged Lucian after 6pm on Friday night …
★★★★★
Lucien was recommended to me and came to look at our windows and advise on repair. Lucien is very knowledgeable and advised on the honest and best options for all the windows. Great communication throughout. Very fair price and he kept me updated during the process. Highly recommended and trustworthy.
★★★★★
Thank you very much for your excellent and prompt service Lucian. He is very knowledgeable and professional. I highly recommend EPRLocksmith to anyone looking for locksmith services.
★★★★★
Lucian was brilliant - enquired about a job involving realignment of two PVC / composite doors, and Lucian visited the same day to complete the job. Very communicative / responsive, knowledgeable, sorted the job with ease - and very friendly to top it off! Highly recommend.
★★★★★
Fantastic service! We had an issue with our front door not locking over the bank holiday weekend. Lucian arrived within 30 minutes and fixed the problem within minutes. Would highly recommend!

What matters on a locksmith job

Clear explanation

I explain what has failed and what I recommend before carrying out the repair.

Straightforward pricing

Pricing is discussed clearly, with no hidden fees added at the end of the job.

Practical diagnosis

The lock is not always the whole problem. Door alignment, hinges, keeps and mechanisms are checked where relevant.

Direct service

The person answering the phone is the person attending. There is no call centre or subcontractor roulette.

Need a locksmith?

Call me directly or send photos of the problem.

If you are not sure what has failed, a couple of clear photographs often give me a useful starting point before the visit.

Call EPRLocksmith Send photos