A customer in Staines-upon-Thames got in touch after seeing one of my Google promotions for higher-security lock upgrades and decided to have the front-door lock assessed.
The existing lock was a standard-security nightlatch. After comparing what was already fitted with the available higher-security options, the customer decided that an upgrade made sense for the door.
I removed the existing nightlatch and fitted the upgraded high-security replacement.
Once everything was installed, I tested the key, latch and internal operation to make sure the new lock was working correctly.
This was exactly the sort of job the promotion was intended to encourage: giving the customer a chance to compare the existing lock with a more secure alternative and decide whether the improvement was worthwhile.
